Inform staff, students and visitors of immediate steps to take in the event of a bomb threat

Protect UK guidance states that staff must "understand the actions required of them as the potential first response to a threat message and their duty of care to others"

• Prepare staff, students and visitors of the of the immediate actions to follow if a bomb threat occurs
• Take proactive steps to help save lives and casualties in the event of a bomb threat
• Follow Protect UK, National Counter Terrorism Security Office (NaCTSO) and DfE recommendations to increase preparedness to protect yourself in emergencies
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Any member of staff with a direct telephone line, mobile phone, computer or tablet etc. or who has any contact with the public, could possibly receive a bomb threat. Your staff must, therefore, understand the actions required of them as the potential first response to a threat message and their duty of care to others. If a telephone threat is received:

• Stay calm and listen carefully
• Have immediate access to the bomb threat checklist and the key information that should be recorded
• If practical, keep the caller talking and alert a colleague to dial 999
• If displayed on your phone, note the number of the caller, otherwise, dial 1471 to obtain the number once the call has ended
• If displayed on your phone, note the number of the caller, otherwise, dial 1471 to obtain the number once the call has ended
• If the threat is a recorded message, write down as much detail as possible and retain for the police to secure
• If the threat is received via text message, do not reply to, forward or delete the message; note the number of the sender and follow police advice
• Know who to contact in your organisation upon receipt of the threat, e.g. building security and senior manager, as they will need to make an assessment of the threat